Leaders come in all shapes and sizes. The best ones inspire excellence everywhere.

As a UX manager, project manager, entrepreneur, former teacher and coach, I've done a lot. My sense of teamwork allows me to fit into organizations large and small. From the board room to the front lines, I am able to work with people of all types while maintaining a signature style that is inclusive, welcoming, effective and goal-oriented.

User Experience, Product Design, Customer Experience

Customer-driven experiences backed by data is a lofty goal, and it takes a special set of skills and experiences to achieve it. Here's how we do it.

Champion customer-focused decisions.

Recruit and support world-class talent.

Leverage high-quality research.

Create industry-leading experiences.

Build consensus on roadmaps.

Develop systems for repeatable success.

Iterate and test to achieve incremental gains.

Celebrate our successes.

Usability

Experienced in UX, UI, app design, workflow, user personas, functional specs, and competitive analyses. Able to succeed either alone or embedded in a team. Excellent leader, good consensus builder, positive force for change management.

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