Wifey pointed out a major problem with sites recently. “I sent e-mail to these idiots a week ago, and no one responded. Now I gotta go call them.” Who’s checking your e-mail? Do they respond within 24 hours? If they won’t be able to respond for a longer time, do they set autoreplies or...
Building Without a Plan
I’m just finishing up Web work on a symposium that illustrates all that’s wrong with unplanned development: the people in charge kept coming up with new ideas after we’d started, and they kinda liked waiting until work was done on something before starting to think about it. So I (and others) would work to...
Bigger Soapboxes Than This
I’ve given several presentations and had a pre-blog list of Web myths going in the past, and I thought some might be interested in them: Website Redesign and the Devil’s Work. How to make your Webs user-focused. Iceberg, Right Ahead: Managing Website Growth — Little gorillas are so cute. Then they grow. Web Site...