“We’ve all heard that a million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare. Now, thanks to the Internet, we know this is not true. ” – Robert Wilensky, author and professor, UC Berkeley
“If the user can’t use it, it doesn’t work.” – Susan Dray, Dray & Associates, Inc.
More: Pithy Quotes on Usabilty and Design – STC Usability SIG